One-time digital report

Refund policy

Effective August 15, 2026. Test-mode checkouts do not charge a real card and therefore cannot be refunded.

Failed delivery

If a live payment succeeds but the report cannot be generated or opened after reasonable retries, contact us within seven days. We will restore access, regenerate the report, or refund the purchase.

Material defects

Contact us within seven days if the delivered report belongs to a different casting, is substantially incomplete, or cannot be accessed. Include the Stripe receipt number and report link, but never send card details or identity documents.

Interpretive disagreement

Symbolic interpretation is subjective. A different preferred interpretation, an unfavorable reading, or an outcome that does not occur is not by itself a technical defect. Mandatory refund and consumer rights under applicable law still apply.

Contact

Live checkout remains disabled until a support address is published.